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yulexi's Cleaning Services +PRO

yulexi's Cleaning Services +PROyulexi's Cleaning Services +PROyulexi's Cleaning Services +PRO

yulexi's Cleaning Services +PRO

yulexi's Cleaning Services +PROyulexi's Cleaning Services +PROyulexi's Cleaning Services +PRO
  • Home
  • FAQ
  • Contact Us
  • Testimonials

Frequently Asked Questions

What don't you do?

Do i need to be home for my house cleaning? how will the team enter if i am not?

Do you guarantee your service?

 Our employees are not allowed to climb any higher than a 2-step stool, move furniture that contains electronics or lift any objects over 20 pounds. They also do not prepare meals, do laundry, or provide any pet or children related services. 

Do you guarantee your service?

Do i need to be home for my house cleaning? how will the team enter if i am not?

Do you guarantee your service?

 

Yes. We have built our business and reputation by providing our clients with the best possible cleaning service available anywhere. For this reason, we offer you the following guarantee (must be notified within 48 hours of service):


“If you are not 100% satisfied with our services for any reason, we will come back to your home and re-clean to your complete satisfaction”

Do i need to be home for my house cleaning? how will the team enter if i am not?

Do i need to be home for my house cleaning? how will the team enter if i am not?

Do i need to be home for my house cleaning? how will the team enter if i am not?

 Clients have several options available to them, but providing access instructions that you are comfortable with is our main concern. If a customer chooses to provide us with a key for entry, please be assured we take every precaution to ensure a client’s safety. Client keys are stored in a lockbox at our office and are marked with a code

 Clients have several options available to them, but providing access instructions that you are comfortable with is our main concern. If a customer chooses to provide us with a key for entry, please be assured we take every precaution to ensure a client’s safety. Client keys are stored in a lockbox at our office and are marked with a code that keeps the client’s privacy and security as the number one concern. Our management staff are the only ones who have access to which keys belong to which client. If you are not comfortable with providing a key, you also have the option of providing a garage code, a location for a hidden key or whatever method you are most comfortable with. 

Why is the first time you clean my home priced higher?

Why is the first time you clean my home priced higher?

Do i need to be home for my house cleaning? how will the team enter if i am not?

  

We begin your service with an initial “detailed cleaning” of your home. This first clean is similar to a ‘spring cleaning’. There is a variety of first time tasks performed during this clean that requires extra time and effort. There is a big difference between “old dirt” and “new dirt”. It is not uncommon for us to spend two to four ti

  

We begin your service with an initial “detailed cleaning” of your home. This first clean is similar to a ‘spring cleaning’. There is a variety of first time tasks performed during this clean that requires extra time and effort. There is a big difference between “old dirt” and “new dirt”. It is not uncommon for us to spend two to four times longer at an initial clean than we will spend at your regular, recurring clean.

What if my cleaning falls on a holiday?

Why is the first time you clean my home priced higher?

How do you determine the cost of my cleaning?

  

 We will contact you approximately two weeks before a holiday to arrange for an alternate day. The holidays we observe are New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. 

How do you determine the cost of my cleaning?

Why is the first time you clean my home priced higher?

How do you determine the cost of my cleaning?

   Your recurring price will be completely individualized and based on the time it takes to complete a basic clean, any pre-approved changes that are discussed at the time of your estimate, and the frequency we clean your home.  The price will also depend on the square footage of your home, condition, and other factors such as number of p

   Your recurring price will be completely individualized and based on the time it takes to complete a basic clean, any pre-approved changes that are discussed at the time of your estimate, and the frequency we clean your home.  The price will also depend on the square footage of your home, condition, and other factors such as number of people and pets, clutter and lifestyle. We do provide some extra services for an extra charge like, Interior and exterior window cleaning.  Please call the office if you are interested in having something extra done, or if you would like to make any changes to your regular routine. 

Payment is due at the time of service

Payment is due at the time of service

Payment is due at the time of service

  

 When it comes to your housekeeping payment is due at time of service. 


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